Yes! Our unique hands on system has been carefully designed, tested and proven to ensure that each page is observed and verified during the two key processes of Document Preparation and Document Scanning. We are able to guarantee that 100% of pages have been satisfactorily scanned and indexed.
0%! Zero percentage! We operate on the premise that anything under 100% accuracy must be unacceptable when preserving records for possible future reference.
We pick up and deliver boxes within the City of Ottawa. Cost for this service is typically included in the agreed rate.
Our processes are proprietary. However we can confirm performance of the following procedural steps:
This is determined on a case by case basis – depending on the customer’s scheduling requirements.
Typically, customers prefer to review all the steps required then assign us the total responsibility for execution of the job, based upon the related Quote and Statement of Work that has been mutually agreed upon.
We typically base charges on a mutually agreed rate per page. This rate is always very market-competitive and takes into account the physical condition of the documents to be digitized; size of pages & sheets, single or double sided; file naming requirements; re-assembly of documents; storage of boxes, shredding, return; black & white, colour, or greyscale; final output deliverable(s); OCR (optical character recognition) processing for text searchability.
Invoices are typically issued monthly, or at end of project, payable in 15 days.
Yes. This typically applies to large volume longer term projects. Pricing is quoted according to appropriate page volume estimates
We have in place Six Levels of Security to support our daily operations, 24/7:
Yes. Invoices are accompanied by the agreed deliverable (e.g. USB flash drive, DVD or FTP upload); client then specifies the boxes they wish to be returned for quality review and confirmation, after which payment is issued.
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Documents Scanned. Archives Digitized.